Shipping & Returns
Where we deliver
We currently deliver within South Africa only.
Shipping costs
- Standard delivery — R99, free on orders over R1 500[PLACEHOLDER] Door-to-door courier within South Africa.
Processing time
[PROCESSING TIME — how long it takes to pack and dispatch an order after payment.]
Delivery time
[DELIVERY TIME — typical courier time for main centres and outlying areas.]
- Standard delivery: [PLACEHOLDER] 3–5 working days
[TRACKING — how and when customers receive tracking details.]
Returns
[RETURNS POLICY — period, condition of items, who pays return shipping, how refunds are made and how long they take.]
Exchanges
[EXCHANGES — whether size/colour exchanges are offered and how to request one.]
Damaged items
[DAMAGED PRODUCTS — how to report damage (e.g. within X days, with photos) and what happens next.]
Incorrect orders
[INCORRECT ORDERS — what happens if the wrong item is sent.]
Contact
Questions? Contact us.