Privacy Policy

Pseudo Liberties ([REGISTERED BUSINESS NAME AND REGISTRATION NUMBER]), based at [BUSINESS ADDRESS], South Africa. Our Information Officer is [NAME], contactable at [CONTACT EMAIL].

When you place an order we collect only what we need to process, deliver and communicate about it:

• Your name, email address and phone number
• Your delivery address
• The items you ordered and the amount paid

We do not offer customer accounts and we do not ask for information we don’t need.

Payments are processed by Yoco. Your card details are entered on Yoco’s secure payment page and are never sent to or stored by us. We receive only a confirmation of payment and a payment reference.

We use your information to fulfil your order, arrange delivery, contact you about your order and handle returns or queries. We do not sell your information. We do not send marketing messages unless you have separately agreed to receive them.

Only with service providers needed to run the store: our payment provider (Yoco), our courier for delivery [COURIER NAME], and our hosting and database providers (Cloudflare and Supabase), which may store data outside South Africa. [LEGAL REVIEW: cross-border transfer wording]

Your cart is saved in your own browser so it isn’t lost between visits. We use privacy-friendly, cookie-free visitor statistics. We do not use advertising or tracking cookies.

[RETENTION PERIOD — e.g. order records kept for X years for tax and accounting purposes]

You may ask what personal information we hold about you, ask us to correct or delete it, or object to how it is used, by contacting us at [CONTACT EMAIL]. You also have the right to lodge a complaint with the Information Regulator of South Africa.